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Posted: 2021-06-30 10:08 PM . Last Modified: 2024-03-06 11:24 PM
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Posted: 2021-06-30 10:08 PM . Last Modified: 2024-03-06 11:24 PM
Configuring Email notifications from the APC PowerChute BE Web ConsoleI have a Smart-UPS 750 and am looking to use the web console to manage the emailing of event notifications.
I am finding that emails are not sent out for events I have configured to send emails. For instance I have told it send an email when a self test is passed, but I get no email when this happens.
I am using PowerChute Business Edition server edition 9.1.1 build 604.
I am accessing the web console via https://127.0.0.1:6547 and then using the events section to define when emails are sent.
Any help would be appreciated.
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Posted: 2021-06-30 10:08 PM . Last Modified: 2024-03-06 11:23 PM
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Posted: 2021-06-30 10:08 PM . Last Modified: 2024-03-06 11:23 PM
Thanks Bill I will take a look and return to post a reply with outcome.
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BillP
AdministratorPosted: 2021-06-30 10:08 PM . Last Modified: 2024-03-06 11:24 PM
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Posted: 2021-06-30 10:08 PM . Last Modified: 2024-03-06 11:24 PM
Is the UPS the same SUA750i that your wrote about earlier? Also, what are you using for an SMTP server?
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Posted: 2021-06-30 10:08 PM . Last Modified: 2024-03-06 11:24 PM
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Posted: 2021-06-30 10:08 PM . Last Modified: 2024-03-06 11:24 PM
The same model but this is a different UPS.
I am using the smtp server that was set in the e-mail communication settings within the software console. I know this smtp server is o.k. as the test email arrived, and I am receiving emails of events.
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BillP
AdministratorPosted: 2021-06-30 10:08 PM . Last Modified: 2024-03-06 11:24 PM
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Posted: 2021-06-30 10:08 PM . Last Modified: 2024-03-06 11:24 PM
I tested the email with PowerChute Agent and SUA750. I received emails for both selftest initiated and selftest passed. Have you checked the SMTP server to see if there is any error messages when you run the selftest?
Side note: when you run the PowerChute Business Edition installer 9.1.1 when connected to a SUA Smart-UPS the Agent that is installed is Agent version 9.0.3.
On 5/6/2016 3:26 AM, Liam said:I know this smtp server is o.k. as the test email arrived, and I am receiving emails of events.
How are you running test email? Did you install the PowerChute Server and Console or are you saying when you test for an event like a power outage you receive an email?
